How do I view a ticket?

1. Sign up on the support website (support.brokertech.co.uk) - or sign in if you already have an account.
2. Click "Tickets" in the navigation bar, or click "Tickets" in the middle of the page.
3. If you have any active tickets they will be listed here.
4. Click the title of the ticket you wish to view.
5. Here you can modify the properties of the ticket, view agent replies, or even reply to the ticket.

Note: You can also click the link in an email sent from our Support Website, for example, when an agent replies to your ticket.