How do I create a ticket?

1. Sign up on the support website (support.brokertech.co.uk) - or sign in if you already have an account.
2. Click "Create Ticket" button either in the top right, or by clicking the "Create Ticket" button in the middle of the page.
3. Fill in as much information as you can, please try to be as descriptive as possible.
4. Please attach documents, screenshots or any media that will help show the issue you're reporting.

Note: Please do not create tickets which reference an email, without including the email / query itself, this helps our support team allocate and investigate any issues.

Four elements to a good bug report:

1. What did you try to do?
2. What did you expect to happen?
3. What actually happened?
4. How can someone else reproduce what you saw?

See 'How do I view a ticket?' for more information.